Grievance Redressal
At Girija Devi Polytechnic College, we are committed to addressing the concerns and grievances of our students, faculty, staff, and stakeholders in a fair, transparent, and efficient manner. Our Grievance Redressal Cell ensures that every voice is heard and appropriate steps are taken to resolve issues promptly.
Our Commitment
We believe in fostering a harmonious and inclusive environment where everyone feels valued and respected. The Grievance Redressal Cell is dedicated to maintaining the highest standards of integrity and accountability in handling grievances, ensuring timely and impartial resolution.
Objectives of the Grievance Redressal Cell
- Fair Resolution: To provide a platform for individuals to express their grievances and ensure unbiased resolution.
- Transparency: To ensure transparency in the redressal process by following predefined procedures.
- Inclusivity: To create an inclusive environment by addressing grievances related to academics, administration, or any form of discrimination.
- Awareness: To educate students, faculty, and staff about the grievance redressal mechanism and encourage its use.
Scope of the Grievance Redressal Cell
The cell addresses grievances related to:
- Academic matters (admissions, attendance, examinations, results, etc.)
- Administrative issues (facilities, infrastructure, or other services)
- Discrimination or harassment
- Financial matters (fees, scholarships, or refunds)
- Any other concerns affecting the well-being of students or staff
Grievance Redressal Process
1. Submission of Grievance:
Grievances can be submitted through:
- Email: rajaamar@gdpolytechniccollege.org
- Suggestion/Complaint Box: Located in the campus premises
- In-Person: By visiting the Grievance Redressal Office
2. Acknowledgment:
The grievance will be acknowledged within 48 hours.
3. Investigation:
The Grievance Redressal Committee will review and investigate the matter thoroughly.
4. Resolution:
Based on the investigation, a resolution will be provided within 7 working days.
5. Follow-Up:
Regular follow-ups ensure the grievance is resolved to the satisfaction of the complainant.
Contact the Grievance Redressal Cell
If you have any concerns or require assistance, feel free to contact us:
- Chairperson: Raja Amar
- Phone: +919155246111
- Email: rajaamar@gdpolytechniccollege.org
- Office Location: Patna
Awareness Campaigns and Workshops
The Grievance Redressal Cell organizes regular sessions to raise awareness about the grievance redressal mechanism, ensuring that everyone knows how to seek help when needed.
Testimonials
- Kumari Abhilasha : “The grievance cell provided a swift and fair resolution to my concern. I felt supported throughout the process.”
- Roshan Kumar: “Their transparent approach ensures a positive and respectful environment on campus.”
Together for a Better Campus
At Girija Devi Polytechnic College, we are dedicated to ensuring that every member of our community feels heard and valued. Join us in fostering a positive, safe, and supportive campus environment.
